Privacy Policy

Villages of Hope, Inc. deeply values the generosity, trust, and support of our donors, partners, and community. Protecting the privacy of those who support our mission is an important responsibility. This Privacy Policy explains how Villages of Hope collects, uses, protects, and maintains personal information provided to the organization.

Information Collected

When individuals interact with Villages of Hope online or provide information to the organization, Villages of Hope may collect personal information such as name, address, telephone number, email address, and payment information when applicable.

Personal information may be collected and used for purposes including:

  • Processing and acknowledging donations;
  • Issuing tax acknowledgments and required communications;
  • Maintaining accurate donor records;
  • Responding to inquiries or requests;
  • Processing purchases of Villages of Hope merchandise, when applicable; and
  • Fulfilling legal, regulatory, and operational requirements.

Payment information submitted online is processed securely through third-party payment processors and is handled in accordance with applicable payment card industry standards. Villages of Hope does not retain full credit card information unless required for legitimate business purposes and appropriate safeguards are in place.

Donor Privacy

Villages of Hope respects the privacy of donors and the special relationship established with those who support our mission.
Villages of Hope does not sell, rent, or trade donor personal information with other organizations.

Donor information is not shared for purposes unrelated to the mission of Villages of Hope, except as necessary to:

  • Process donations or complete requested transactions;
  • Work with trusted service providers that assist with organizational operations, including payment processing, donor database management, and communications;
  • Comply with applicable laws, regulations, legal processes, or governmental requests; or
  • Protect the rights, safety, and security of Villages of Hope, our supporters, and others.

Donors may choose to be recognized anonymously.

Donors may request at any time that Villages of Hope:

  • Discontinue future solicitations;
  • Remove certain communications, such as newsletters; or
  • Update, correct, or remove personal information maintained in donor records.

Website Information and Cookies

When visiting the Villages of Hope website, certain technical information may be collected automatically through cookies, analytics tools, or website security services. This information may include browser type, device information, IP address, pages visited, and website usage information.

This information is used to support website functionality, improve user experience, maintain website security, and better understand how visitors interact with the website.

Cookies may be managed through browser settings; however, disabling cookies may affect certain website features.

Protection of Personal Information

Villages of Hope maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Access to personal information is limited to authorized individuals who require access to perform their responsibilities. Villages of Hope also relies on trusted technology providers and service partners that maintain security measures designed to protect information.

While Villages of Hope makes reasonable efforts to safeguard personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services and Links

Villages of Hope may utilize third-party service providers to support organizational operations, including donation processing, website functionality, communications, and database management. These providers are authorized to use personal information only as necessary to provide requested services and support Villages of Hope operations.

The Villages of Hope website may contain links to third-party websites. Villages of Hope is not responsible for the privacy practices, content, or security practices of external websites. Visitors are encouraged to review the privacy policies of any third-party websites accessed through links provided on the Villages of Hope website.

Updating Information

Villages of Hope makes reasonable efforts to maintain accurate donor information. Requests to update, correct, or remove personal information from donor records may be submitted using the contact information below:

Email: info@villagesofhope.net
Phone: 561-775-7195

Changes to This Privacy Policy

Villages of Hope may update this Privacy Policy periodically to reflect changes in organizational practices, technology, legal requirements, or operational needs. Updates will be posted on this page with the revised effective date.

Villages of Hope, Inc.
A Florida nonprofit corporation and 501(c)(3) charitable organization.